At Catalyst Business Consult, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, digital platforms, and consultation services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. About Catalyst Business Consult
Catalyst Business Consult is a professional agency offering tailored business consulting services, including strategic planning, digital transformation, market entry strategy, business development, and operational efficiency support. Our clients range from startups to established enterprises across various industries.
In delivering our services, we interact with client data, business information, and personal information, and we are committed to protecting the confidentiality and integrity of this data.
2. Information We Collect
We may collect both personally identifiable information (PII) and non-personal information when you interact with our website, sign up for consultations, newsletters, or communicate with our team.
A. Personal Information
This includes but is not limited to:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Billing information
- Business-related documentation you share for consulting purposes
- Any other information you voluntarily submit through contact forms or consultation bookings
B. Non-Personal Information
This may include:
- Browser type and version
- Device information
- IP address
- Pages visited on our website
- Time spent on the site
- Referring website
This information is collected via cookies, analytics tools, and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide you with business consulting services
- Understand your business goals and deliver tailored strategies
- Respond to inquiries and follow-up on consultations
- Send administrative information (confirmations, invoices, updates)
- Improve our website, content, and service delivery
- Send you newsletters, offers, or industry insights (only if you opt in)
- Fulfill legal and regulatory obligations
We do not sell or rent your personal information to third parties.
4. Legal Basis for Processing (for EU Clients)
If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the data we collect and the specific context:
- Consent: When you provide consent (e.g., newsletter signup)
- Contract: When data is needed to fulfill a service agreement
- Legal obligation: To comply with the law
- Legitimate interests: To improve our services and communication, provided these are not overridden by your rights
5. Data Sharing and Disclosure
We may share your information in the following cases:
- Service Providers: With trusted partners or subcontractors who assist us in providing services (e.g., web developers, email marketing platforms). They are contractually obligated to safeguard your data.
- Legal Compliance: When required by law or government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
We ensure that all data transfers comply with applicable data protection laws.
6. Data Security
We implement industry-standard security measures to protect your information, including:
- Secure Socket Layer (SSL) encryption
- Secure databases and firewalls
- Access controls to restrict information to authorized personnel
- Regular system monitoring and audits
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal data only for as long as necessary:
- To fulfill the purpose for which it was collected
- To comply with legal and regulatory obligations
- To resolve disputes and enforce agreements
Once your data is no longer needed, we ensure secure deletion or anonymization.
8. Your Data Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal limitations)
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority if you feel your rights are violated
To exercise any of these rights, please contact us using the details below.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and gather analytics. These include:
- Essential cookies (for website functionality)
- Analytics cookies (e.g., Google Analytics)
- Marketing cookies (for remarketing or ad tracking if used)
You can control cookie settings via your browser preferences.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies independently.
11. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal data from minors. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Effective Date” at the top. You are encouraged to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Catalyst Business Consult
28 Rasaq Balogun St, Abule-Oja, 101241 Lagos.
Email: info@catalystbusinessconsult.com
Phone: 0816 272 6997
Website: www.catalystbusinessconsult.com
14. Jurisdiction
This Privacy Policy is governed in accordance with the applicable data protection laws of Nigeria.